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Beauty's Hidden Gem

THERE IS TEMPORARY BUILDING WORK GOING ON AT THE SALON AT THE MOMENT. APOLOGIES IN ADVANCE FOR ANY MESS OR NOISE!

Relaxing Candles

Horsham's most relaxing, family run beauty salon

We offer a range of spa, beauty and advanced treatments. Open since April 2011 and located just 1 minute from Horsham train station.

At Mi Spa, we strive to deliver the best experience with a friendly and professional manner. Our passion is to achieve the best results and help everyone to achieve their goals - whether that's relaxation, skin perfection, beautiful nails or an all around pamper.

We pride ourselves on our knowledge and expertise,

and we look forward to treating you soon!

Mi Spa Team

Get to Know Us

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SHERYL

Beauty Therapist/Owner

Sheryl has over 9 years experience as a beauty therapist and specialises in our advanced treatments such as Environ, IPL and Caci.

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BECKY

Beauty Therapist

Becky has over 7 years experience in the beauty industry with 5 years as a beauty therapist. Becky’s favourite treatments to give are massage, spa treatments and nails.

OPENING HOURS

We operate on a pre-booked appointment only system. (No walk-ins)

Please contact us or book online to schedule any visits to the salon.

Tues: 12pm - 8pm

Wed, Thurs & Fri: 9:30am - 5:30pm
Sat: 9am - 5pm
Sun: Closed

As we are a small salon, these hours may change occasionally.

treatment room
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CONTACT FORM

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Visiting the Salon & Term's & Conditions

Appointments only (No walk-ins)

We are a small business and do not have a receptionist so please schedule all visits to the salon (including for products/vouchers)

*Phone services are also limited so please text/email when possible, or leave a message and we will get back to you as soon as someone is available.*

Attending an appointment

We recommend aiming to arrive 5-10 minutes before your appointment is due to start. When you arrive, please wait outside and your therapist will collect you when they are ready.

Please ensure you have filled out all the consultation forms required as soon as you receive them. These are usually emailed a few days before the appointment (be sure to check your junk mail too).

Please inform us if you do not receive your form or if you have any problems.

Parking

We have limited spaces so please allow extra time in case these aren't available. Only park in the spaces signposted 'Mi Spa Customer Parking'. 

If there are no spaces available, the closest car park is Pavilions which is the next turning as you exit our car park. 

Late Policy

We will do what we can to accommodate you if you are running late for your appointment, however it may result in the treatment time being reduced (in this case the full service amount will still be charged) or cancelled (in this case our cancellation policy applies).

Cancellations/Rescheduling
 

We require a minimum of 48 hours for cancellations or to reschedule, however we please ask to give as much notice as possible to allow other people to book in. 

All cancellation/rescheduling within less than 48 hours will be charged at 50% of the total services booked. 

No Shows
 

All no shows will be charged at the full treatment cost.

Changes to appointments

We require a minimum of 48 hours notice before your appointment for any changes to be made, including which services you've booked for, and where possible we will try to accommodate them. 

Patch tests

Some treatments require a patch test before attending for the service, this includes tinting (minimum 48 hours before the treatment) and IPL (minimum 1 week before the treatment).

Patch tests are valid for 3-6 months after, depending on the service.

Age Restrictions

For all clients who are under 16, a parent or guardian must be present throughout the duration of your visit. Please enquire if you or someone you are booking for is under 16 to check suitability for treatments.

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